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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathleen Zottarelli

April 20, 2024

5  out of  5 rating by Kathleen Zottarelli
"Shawn Neely has been a huge help to my husband and I with all of our insurance needs. He spends time with you with all options available and how each will benefit you. I would (and have) recommended State Farm to all of my family and friends. Shawn is the agent to see!!"
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Patricia Wickham

April 19, 2024

5  out of  5 rating by Patricia Wickham
"Kim Ward at State Farm has been handled my family’s insurance for many years. She always helps us if we have any questions or concerns. Recently she was super helpful with signing us all up for life insurance."
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Lynda Wickham

April 19, 2024

5  out of  5 rating by Lynda Wickham
"Highly recommend State Farm! Had a great experience getting a quote for life insurance with Kim Ward!"
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Kimberly Foglia

April 16, 2024

5  out of  5 rating by Kimberly Foglia
"I have worked with State Farm office in Port Jervis since I started driving over 30 years ago. Thanks to the knowledge and assistance from Kim Ward. She has been amazing. Also, she hooked us up with Life insurance as well. Thank you Kim!!"
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Ginny Schouten

April 15, 2024

5  out of  5 rating by Ginny Schouten
"Have been with State Farm since 1973 - With this office since 1995. I can not say enough about my agent Kim Ward and the Staff / Alex, TraciAnn, Lisa, and Eric. At any time they answer questions and keep me posted on any updates that are coming. This is an office I highly recommend."
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Arthur Schouten

April 15, 2024

5  out of  5 rating by Arthur Schouten
"I have been using this agency for nearly 30 years. Kim W. is absolutely outstanding and always able to help with questions regarding anything and everything from homeowners insurance to car insurance to life insurance."
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Hillary Fisher

April 15, 2024

5  out of  5 rating by Hillary Fisher
"I called in to make some changes to my insurance and spoke with Shawn. He was wonderful and extremely helpful. He made sure to answer all of my questions and made sure everything was ready for me to take my new car. I love this State Farm location and will continue to do business with them."
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Princess Gause

April 9, 2024

5  out of  5 rating by Princess Gause
"Lisa was awesome.... She was completely respectful and informative asking me questions to get me the best discounts available to me.... Thank you"
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Kylia Easter

April 8, 2024

5  out of  5 rating by Kylia Easter
"I worked with Eric who helped me save over $2,000 by bundling my home and auto insurance. He worked with me to ensure that my coverage mirrored what I already had. If I had questions he was very quick to respond. I am extremely pleased with my experience and I highly recommend him. I have already recommended him to my daughter for her Condo insurance."
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Simone Thomas

April 6, 2024

5  out of  5 rating by Simone Thomas
"Excellent Custemer Services from Shawn at State Farm. I would definately recommend his office to anyone who looking for insurance. He is highly recommended across the board."
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Joseph Tines

April 4, 2024

5  out of  5 rating by Joseph Tines
"Great service and have always helped with any issues promptly!! Cheapest and best insurance you will find!!"
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Travis Van Strander

April 2, 2024

5  out of  5 rating by Travis Van Strander
"Ive been with this office for over 18 years. Kim has always been a pleasure to work with and knows my needs and looks out for my best interest!"
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Jennifer Ewald

March 21, 2024

5  out of  5 rating by Jennifer Ewald
"Kim is always my go to for all insurance needs big and small. She goes above and beyond to make sure you’re covered for every eventuality."
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Shawn Neely

March 19, 2024

5  out of  5 rating by Shawn Neely
"I’ve been a State Farm customer for 20 years and I can’t imagine being with another company. The James Demmer agency is amazing!! Every member of the team is outstanding to talk to and they are so helpful with all of my family’s insurance needs."
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Deborah Rutt

March 19, 2024

5  out of  5 rating by Deborah Rutt
"Kim is wonderful! She helps me with everything for years. Love her and the Demmer Agency."
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Jamie Zaccari

March 19, 2024

5  out of  5 rating by Jamie Zaccari
"I have wrote a review in the past, But i really need to express how thankful I am to find an agent like Kim Ward. I have had Kim as an agent for over 10 years and she is the best. She takes the time to explain things and pulls no punches. She truly cares about her clients. Thank you State Farm for having an agent like Kim."
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Gina Wyss

March 19, 2024

5  out of  5 rating by Gina Wyss
"I have been dealing with Kim Ward for the better half of 7 years now. I could not imagine dealing with anyone else or having another agent. Her service is amazing. She always resolves my issues and in quick and timely manner. I Just love her! Highly recommend this agency and Kim Ward to anyone who wants top level coverage and care."
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Maria W

March 6, 2024

5  out of  5 rating by Maria W
"Eric was knowledgeable and very helpful , he listened to our needs , wasn’t pushy , saved us hundreds of dollars , we would highly recommend him and his knowledge of the business. Thanks again Eric!!!!!! Mark & Maria W."
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Haley Goroway

February 22, 2024

5  out of  5 rating by Haley Goroway
"Shawn has been serving my family for a while and has been both extremely attentive and patient getting me sorted into my own plan!"
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Jason White

February 21, 2024

5  out of  5 rating by Jason White
"10/10 experience and coverage. Luckily, Lisa was able to reduce my car insurance and also my parents policy . I was also able to include the Supplemental health insurance due to the reduction. Unfortunately, a few weeks later after i was hospitalized and part of the policy had an hospitalization payout to help with the bills i incurred that my regular insurance wouldnt cover. The process was easy once i provided proof of the hospitalization and Shawn Neely from the office was able to submit my claim and kept following up until the claim was resolved. I almost didnt want the supplemental health coverage but my car insurance being reduced made it possible to include it and still keep my monthly bill below my target."
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Karen Bryant

February 15, 2024

5  out of  5 rating by Karen Bryant
"Lisa was quick to respond and seemed to have all of the answers I was looking for. I was able to increase my coverage and lower my cost by switching!"
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Joe Ruot

February 8, 2024

5  out of  5 rating by Joe Ruot
"Eric was great. Set me up and made a couple of changes for me. Things were very smooth"
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gizzy g

January 28, 2024

5  out of  5 rating by gizzy g
"I went to State Farm for life insurance. Shawn Neely was who I dealt with. He was knowledgeable and nice."
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Shelby Cordell

January 27, 2024

5  out of  5 rating by Shelby Cordell
"Worked with Lisa to get an amazing quote! It ended up saving me over 200 dollars monthly, and got supplemental health benefits as well for way less than I was spending before. She was so kind and walked me through the entire process which made it really easy and the e signatures are all super user friendly! 10/10 recommend and would go to her again!"
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G Mac

January 17, 2024

5  out of  5 rating by G Mac
"I have a great deal of appreciation for State Farm. Lisa made it possible to obtain fairly affordable rates after I had such difficulty getting the proper full coverage I wanted. Lisa's customer service was impeccable and I look forward to working with her for the foreseeable future."