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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jenny Kackos-Smith

July 17, 2024

5  out of  5 rating by Jenny Kackos-Smith
"I juts wanted to share that Eric Biccum was one of the most knowledgeable agents I have ever spoken with. Thank you for helping us out and for making us feel comfortable with making the choice to get insurance."
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Darren Biccum

July 16, 2024

5  out of  5 rating by Darren Biccum
"I have been with this branch of State Farm for over two years and they’ve been amazing with everything especially Eric he was very helpful. Very efficient at his job and it was a pleasant experience."
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Thomas Mcdonnell

July 15, 2024

5  out of  5 rating by Thomas Mcdonnell
"State farm insurance is great everyone in the office is very helpful I speak to Shawn and he is very helpful thank you"
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Edward Morris

July 9, 2024

5  out of  5 rating by Edward Morris
"Was taken care of when needed assistance in policy and given excellent advice and service to get straightened out with coverage by Shawn nealy"
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Karen Thomas

June 20, 2024

5  out of  5 rating by Karen Thomas
"I have been with this group for over 25 years! Kim, Tracie and all of the staff are so helpful and friendly. AAA+++ personal service and great rates, of course."
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Tony Rodriguez

June 9, 2024

5  out of  5 rating by Tony Rodriguez
"They are great, especially Tracie very professional, if you have a question, they have an answer, they help you to get the insurance you need."
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Kelly Gonzalez

May 17, 2024

5  out of  5 rating by Kelly Gonzalez
"I just recently switched my insurance agency and could not be happier. Kim Ward was truly amazing with getting me everything I need and explaining everything so thoroughly ….again, I could not be happier. Thank you Kim!"
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Lori Ann Zahora - Fredericks

May 17, 2024

5  out of  5 rating by Lori Ann Zahora - Fredericks
"Always exceptional service with all who I talk to in the office each & every time, from Kim to Tracy to Lisa & today Shawn!! Thank you for several years of service!!"
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Kristina Polini

May 16, 2024

5  out of  5 rating by Kristina Polini
"I have been a customer for over 15 years! I have always gone to Kim W, for all my questions or concerns. She is so helpful and really knows her stuff!!! All the agents are so nice there. I highly recommend State Farm PJ"
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Jamie Mckinght

May 16, 2024

5  out of  5 rating by Jamie Mckinght
"Kim Ward was absolutely amazing. 100% satisfied with my policy."
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Gina McCann

May 16, 2024

5  out of  5 rating by Gina McCann
"I have known Kim Ward at State Farm in Port Jervis For more than 50 years. She is intelligent, kind and very helpful. if you need any help with any type of insurance, I highly recommend Kim Ward at State Farm in Port Jervis, New York ."
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Robyn E

May 8, 2024

5  out of  5 rating by Robyn E
"We have been with State Farm for a little over 15 years. Kim Ward was our first agent and she has become like family to us. She helped us get the right coverage in the beginning and through the years has been so helpful adjusting to our policies to meet our changing needs. We have never had any issues with State Farm and anytime you call anyone you speak to is helpful and friendly. We could not be happier with them and especially Kim."
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Angelina Mydosh

May 7, 2024

5  out of  5 rating by Angelina Mydosh
"The staff Is very nice and very Informational I would highly suggest that you go there with all of your question's"
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Brandy Figueroa

May 7, 2024

5  out of  5 rating by Brandy Figueroa
"Kim Ward has been my go-to person for all of my insurance needs for many years. She is always there to answer any questions and to help make insurance affordable. She’s the best!"
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Casey Fountain

May 7, 2024

5  out of  5 rating by Casey Fountain
"Absolutely love my State Farm agent Kim! Her service quality is truly exceptional and the Port Jervis team are all knowledgeable and helpful."
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Nick Palko

May 7, 2024

5  out of  5 rating by Nick Palko
"Great insurance agency and Kim is the best at all things Life Insurance 10/10 Highly Recommend"
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Lurlena House

April 30, 2024

5  out of  5 rating by Lurlena House
"They are the best people ever! They helped me out so much! I wish I can give them 20 stars!"
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George MacEachern

April 30, 2024

5  out of  5 rating by George MacEachern
"Kim Ward always gets it done for us! She’s taken care of us for years! I always seem to call last minute in a hurry, but it always gets handled!"
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CAL (czarming)

April 30, 2024

5  out of  5 rating by CAL (czarming)
"I’ve been with this State Farm office for 40+ years. In this time I’ve worked with Kim Ward on a lot of my insurance needs. She’s professional and I value her insight and recommendations. I love Kim, she’s a gem!"
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Christopher Cooney

April 29, 2024

5  out of  5 rating by Christopher Cooney
"Shawn is the most attentive insurance agent I have ever met. I am a pretty tough customer because I want things simple, and expect the people I pay to work hard answer questions quickly. Shawn is literally the epitome of great service, and I recommend him every chance I get."
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Ammon Archie

April 29, 2024

5  out of  5 rating by Ammon Archie
"I appreciate State Farm’s service, and in particular, this Port Jervis branch and Shawn N.’s customer support. For a large company, their auto insurance rates are better than fair (I’ve checked). Most of all the customer service is outstanding. Nowadays in many companies, there’s a growing number of customers easily being underserved from automated processing systems and lack of follow up, -it’s a huge benefit when your agent is actually trying to give you the best resolution and follows through. Even if I could save some money elsewhere, I wouldn’t want to gamble on losing this good service. A tree even fell on my Jeep recently. The claim process was straight forward and I was thankful to get the highest value of my 10 year old vehicle. No discrepancies. Took the stress out of it. Got me singing “Like A good neighbor State Farm was there”! 😀"
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Timm

April 27, 2024

5  out of  5 rating by Timm
"Great service. I would definitely recommend Eric for all of my insurance needs."
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Debbie Demole

April 27, 2024

5  out of  5 rating by Debbie Demole
"Eric Biccum is a great agent. Very knowledgeable and helpful. Highly recommended!"
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Makayla

April 25, 2024

5  out of  5 rating by Makayla
"Shawn Neely helped me through every step of the process, and explained everything well !! He is awesome! Thanks for everything !"
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Katie Mospan

April 24, 2024

5  out of  5 rating by Katie Mospan
"I was contacted by Griffen Rhodes after looking at options online. I got a pretty good rate, and a great policy. Griffen made it so simple and went above and beyond! I had State Farm years ago and am very pleased to be back with such a reputable company. Thanks Griffen!"