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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heidi Levengood

December 12, 2025

5  out of  5
rating by Heidi Levengood
"I wanna say thanks to Shawn for being beyond helpful he was very patient and accommodating thank you!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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ARLENE TOLENTINO

December 11, 2025

5  out of  5
rating by ARLENE TOLENTINO
"I recently had the pleasure of speaking with Julio. He was incredibly professional and knowledgeable and took the time to understand my specific needs. Highly recommend him to anyone seeking a trustworthy and competent insurance agent!""
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shannon Buck

December 11, 2025

5  out of  5
rating by Shannon Buck
"Thank you to Julio!! Very professional and helpful! Addressed and solved my issue same day!!"
We responded:
"Thank you, Shannon! We’re thrilled to know that Kim provided such knowledgeable and helpful service. Your recommendation means a lot to us, and we’re here to help with all your insurance needs"
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Jessica

December 11, 2025

5  out of  5
rating by Jessica
"I’ve used this office since getting my driving license. Kim Ward has always been extremely helpful and explains everything throughly. She’s very fast and efficient. She makes everything easier!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alexander Smith

December 11, 2025

5  out of  5
rating by Alexander Smith
"A few years ago I switched auto insurance to state farm and I have had only good experiences while also receiving a more affordable rate. Last week I added a new vehicle and Julio was very helpful, even when I called 15 minutes prior to them closing."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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D M

December 10, 2025

5  out of  5
rating by D M
"Shoutout to agent Sean in Port Jervis for his excellent assistance pertaining to my auto insurance. He always answers my questions clearly and patiently. A+ and 5 STARS for Sean!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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E C

December 10, 2025

5  out of  5
rating by E C
"Shawn was very helpful with the insurance!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Katherine carroll

December 9, 2025

5  out of  5
rating by Katherine carroll
"Agent Eric Biccum assisted me with setting up my homeowners and vehicle policies, and he made the entire process incredibly easy and efficient. His promptness in addressing my needs and providing all necessary information was truly impressive. On the few occasions I’ve had to reach out regarding my policies, he has always responded in a professional and timely manner. I genuinely appreciate his excellent service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amy Cunningham

December 8, 2025

5  out of  5
rating by Amy Cunningham
"Shawn is AMAZING! He was able to answer all my questions and even help with my transition to a new vehicle. He advised me on ways to save some money through the defense driving online course. My husband and I are happy and satisfied with the customer service and overall help that we received. Thank you to the entire State Farm Team"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Adianna Camarillo

December 8, 2025

5  out of  5
rating by Adianna Camarillo
"Kim was absolutely amazing! She was so kind, patient, and took the time to explain everything in a way that was easy to understand. Her professionalism and genuine willingness to help made the whole experience stress free. I’m truly grateful for her assistance and highly recommend working with her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kelly Toland

December 4, 2025

5  out of  5
rating by Kelly Toland
"He is very kind and knowledgeable and takes his customers crisis. And makes things happen very grateful for him."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Trenten Montesino

December 2, 2025

5  out of  5
rating by Trenten Montesino
"Shawn was a terrific help and explained everything thoroughly and concisely. Don’t hesitate to give them a call."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Loretta

December 1, 2025

5  out of  5
rating by Loretta
"Sean was very helpful Giving me the best rates Went over everything and explained it so I understood my policy’s Thank you so much"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cody Hulse

December 1, 2025

5  out of  5
rating by Cody Hulse
"Shawn Neely is always Very attentive and helpful. As well as the rest of the James Demmer team. They are easy to work with and are very knowledgeable and make sure your needs are met."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nicole

November 25, 2025

5  out of  5
rating by Nicole
"Eric was impressive he kept following up with me and was patient he definitely worked with me and I signed up for home as well. I am a sales mgr so this compliment is definitely deserving."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Samsung Jsam

November 24, 2025

5  out of  5
rating by Samsung Jsam
"Excelente muy buena atención gracias"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brendan Heaney

November 19, 2025

5  out of  5
rating by Brendan Heaney
"Griffen Rhodes was an awesome help for me. He helped me talk through multiple plans and options that were better than I originally thought and ultimately got me the plan I need."
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THE GOAT

November 19, 2025

5  out of  5
rating by THE GOAT
"Hands down the easiest experience I've ever had with an insurance agent. Quick, easy and made me feel very comfortable with the decision to switch companies after almost 10 years. I'm going to have to spread the good word! I highly recommend"
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Stephanie Connors

November 13, 2025

5  out of  5
rating by Stephanie Connors
"my Husband, Aloysius and I are customers of Julio Orellana and he's been absolutely wonderful with adjusting our policies. we've got nothing but high praise for him!"
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Petra Dewey

November 13, 2025

5  out of  5
rating by Petra Dewey
"Tracie is friendly and great to talk to!"
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Decks R6

November 10, 2025

5  out of  5
rating by Decks R6
"By far the best insurance place around. The employees are beyond kind and helpful, someone always picks up the phone and is willing to help. I now have my entire family come here. Amazing people and great rates."
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Patty DeStefano

November 7, 2025

5  out of  5
rating by Patty DeStefano
"Sean at James Demmer State Farm insurance, Port Jervis NY was a pleasure to work with and so helpful ! Highly recommend this firm and this agent !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mikey Nicolato

November 6, 2025

5  out of  5
rating by Mikey Nicolato
"Been with Kim Ward for a long time helped me with showing me how to navigate insurance. I’ve dealt with many insurance agents but none are as good as Kim ! Thank You !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alyssa Iorio

November 6, 2025

5  out of  5
rating by Alyssa Iorio
"Kim Ward is amazing always addresses any questions or concerns right away. Very reliable agent !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Faith Wendt

November 6, 2025

5  out of  5
rating by Faith Wendt
"Kim Ward is the best! Makes the process very easy and understandable and always makes time for her clients!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"