State Farm® Insurance Agent James Demmer
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dave Garrison
October 27, 2024
"Shawn was a big help and had all the information I needed.i have had state farm for 49 years and have always had great service. Looking forward to another 49 years."
"Thanks for your loyalty and continued support, Dave!"
Dale Mercado
October 24, 2024
"I had an excellent experience working with Shawn Neely. They made the entire process smooth and stress-free. From start to finish, they were incredibly helpful, answering all my questions in detail and guiding me through the best options for my needs."
Katelynn Doran
October 18, 2024
"Shawn P. Neely did an excellent job answering all my questions."
soley mary
October 17, 2024
"Shawn Neely was the most helpful person I've ever spoken to when it comes to insurance representative I will definitely stick with state farm never been happier with my insurance thankyou so much Shawn you were great !"
MacKenzie Bogart
October 14, 2024
"great experience working with Shawn Neely at State Farm to handle my insurance bundle. Highly recommend!"
Psycodad
October 4, 2024
"Always good customer service. Excellent prices and speedy quotes. Traci was and is always friendly helpful loaded with good advice."
bonnie finkel
October 4, 2024
"Shawn was very helpful in telling me how I could save money. The different programs I could use or avoid . He was very knowledgeable."
DiAndrea Andrews
October 2, 2024
"Shawn was very friendly and extremely helpful. He got me 4 policies for me and my children that would have been useful years ago."
Dolores Rossier
September 18, 2024
"Shawn was a pleasure to work with, friendly and knowledgeable. Understood my needs and handled everything promptly."
Patricia Edwards
September 10, 2024
"My experience was wonderful. Lisa Lewis helped me with everything I needed and was very kind during my process."
"Thank you, Patricia! We’re so happy Lisa made your experience enjoyable. We look forward to continuing to assist you with any of your future needs!"
Guy-Serge Mystil Jr.
September 9, 2024
"I have to say the customer service at State Farm is absolutely phenomenal. Patient knowledgeable reps, with a positive attitude is the way you build and maintain customers. Tracie Ann and Lisa are amazing! Tracie Ann made my experience enjoyable and she was very professional! Keep up the great work!!!"
"Thank you so much, Guy-Serge! We’re thrilled to hear that Tracie Ann and Lisa made your experience with us so enjoyable. Providing patient and knowledgeable service is always our goal, and we’re glad it left a positive impact. We appreciate your kind words and look forward to continuing to assist you!"
Jermeika Moody-Martin
September 4, 2024
"I had a fantastic experience working with Lisa Lewis. From the very beginning, she was extremely helpful, professional, and kind. I didn’t think she would be able to find me a cheaper quote, and I challenged her but she went above and beyond and did just that! She took the time to explain all the details clearly, ensuring I understood my options, and her patience and willingness to answer all of my questions truly made the process stress-free. It’s rare to find someone so genuinely committed to helping clients find the best solution. I highly recommend Lisa to anyone looking for reliable and friendly insurance assistance! Thank you, Lisa!"
"Jermeika, we’re so pleased to hear that Lisa made your experience with us a fantastic one. Her ability to go above and beyond, while patiently explaining every detail, is what makes her exceptional. Thank you for the glowing recommendation and for choosing us for your insurance needs!"
Isi Z
August 30, 2024
"Tracie is the best. She helped me out so much."
Carole Fuller
August 27, 2024
"Shawn is so helpful with all our needs. He is very fast with responding to our questions and concerns. Thank you Shawn..."
"Thank you, Carole, for the wonderful review! I’m so glad to hear that Shawn was able to assist you with all of your insurance needs. We appreciate your feedback!"
Amanda Lopez
August 20, 2024
"Great insurance company, helpful agents always there for you! Rosemary is the best!"
"Thank you, Amanda!"
Patrick Creegan
August 20, 2024
"Kim Ward not only helped me lower my current insurance payments from another company but also was able to bundle all my payments and add a health insurance policy for my daughter, wife, and myself all for a lower price then I was paying for just my cars! Well worth a call! Highly recommend!"
"Thank you, Patrick, for your thoughtful review! I’m delighted that Kim could help you combine your insurance and add additional coverage for your family. If there’s anything else we can do for you, we're just a call away! "
natalie woods
August 16, 2024
"Shawn is a very good and knowledgeable agent. His customer service is fast, courteous and efficient and his follow-up skills are amazing! In addition to Shawn, agent Tracie Ann is outstanding as well and provided me with excellent customer service in Shawn's absence."
Stacie Ford
August 15, 2024
"Kim and Tracy Ann are the best. Bet honestly, any other agent that i have been in contact with at the pj branch have really been top notch."
"Thank you, Stacie, for your kind words about both Kim and Tracy Ann! It makes our day knowing that you feel the service we have provided you has been top notch. We strive to provide our Good Neighbors with excellent service and we’re so glad to hear you feel we did just that."
Patricia Koser
August 13, 2024
"Shawn and Tracy are wonderful to work with at the Port Jervis office."
"Thanks, Patricia! We’re glad to know that you’ve had a positive experience with Shawn and Tracy at our Port Jervis office. Your feedback means a lot to us! "
Jodian Forrester
August 9, 2024
"Lisa Lewis was very helpful. My experience with her was exceptional!!!"
"Jodian, your feedback means a lot to us! We're thrilled to know that Lisa was helpful and provided exceptional service. If you have any more questions, don't hesitate to contact us! "
Donna Larsen
August 8, 2024
"Shawn Neely is amazingly helpful, professional, polite and responded quickly to my request for information."
"Thank you, Donna, for your kind words about Shawn! I’m glad to hear that he provides service that is not only helpful, but professional and polite as well. We’ll make sure to pass this feedback along to him. Thank you for choosing us! "
Carla Scott
August 8, 2024
"I recently worked with State Farm’s agent Kim Ward. Kim was very helpful, knowledgable and friendly. She made the whole process easy and quick. I highly recommend her to anyone looking for and is need of an insurance agent."
"Thank you, Carla, for the kind words and recommendation! Your feedback and support mean a lot to us, and we appreciate you taking the time to leave such a wonderful review."
Jennifer Sardina
August 8, 2024
"Had a meeting with Kim Ward today on saving money on my Insurance. Friendly, knowledgeable & always ready to tackle my questions. I recommend going to see her for your Insurance needs! Outstanding service!!"
"Jennifer, thank you for the outstanding review! I’m so glad Kim made your insurance experience great all while allowing you to save. If you need any further assistance, please don’t hesitate to reach out. "
Jason Csencsits
August 7, 2024
"Kim Ward has always been dedicated to me. I feel like I'm always a priority. And they always seems to be right on. Great agency in Port Jervis"
"Thank you, Jason, for the five stars! I’m thrilled to hear that Kim has been exceptional in assisting you with all of your insurance needs and makes you a priority. We appreciate your continued support! "
Ryan Ward
August 7, 2024
"Kim Ward is fantastic at her job and does a great job at selling life insurance!"
"Ryan, thank you for the great review and the endorsement of Kim's life insurance expertise."