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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Turner

March 6, 2026

2  out of  5
rating by Michael Turner
"Did a great job"
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erick heli Rosales

March 5, 2026

5  out of  5
rating by erick heli Rosales
"Julio is the best customer service i ever spoked to help me alot and it was so easy to finish my problem"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent James Demmer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Richard Henning

March 5, 2026

5  out of  5
rating by Richard Henning
"Totally helpful and informative"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Cory Berry

March 4, 2026

5  out of  5
rating by Cory Berry
"Shawn helped me with everything and was great."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent James Demmer’s Team. "
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Nikki

March 4, 2026

5  out of  5
rating by Nikki
"Julio is not just an agent — he’s a true friend. He goes above and beyond for his clients every single time. Whether it’s staying late at the office to make sure your issue is handled, braving bad roads, or logging on remotely just to help, Julio always shows up. He has truly been a blessing to me. Thank you, Julio, for everything you do. 🙏"
We responded:
"Thank you for the 5-star review, Nikki! Here on State Farm Agent James Demmer’s Team, we are proud to serve our community and appreciate your recognition. "
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Dominick Tafani

February 25, 2026

5  out of  5
rating by Dominick Tafani
"My sales rep, Eric is the best. I had questions and problems. Eric solved those problems, or advised me how I could make them go away. Eric is top notch, in my opinion."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Sheila Jarrell

February 25, 2026

5  out of  5
rating by Sheila Jarrell
"When we sold our house, we neglected to inform State farm right away. When I called to notify, Shaun made me aware that he could back-date the notice to the sale date. I would never have known this was possible. Shawn went the extra mile for us, and now we have an unexpected refund. Thanks, Shawn!"
We responded:
"Thanks so much for the fantastic rating, Sheila! We are so glad you had a positive experience with us here on State Farm Agent James Demmer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Ellen Fareth

February 20, 2026

5  out of  5
rating by Ellen Fareth
"Julio assisted me and delivered excellent service. I needed my policy to start immediately and was able to execute that.Thank you so much, I highly recommend the company and Julio"
We responded:
"Thanks so much for the fantastic rating, Ellen! We are so glad you had a positive experience with us here on State Farm Agent James Demmer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Wify Ruiz

February 18, 2026

5  out of  5
rating by Wify Ruiz
"I recently changed my policy thanks to the help and professionalism of Kim Ward, she worked around my schedule, answered all my questions and helped me to understand what would otherwise be a difficult choice to make! Thankfully I was sent a clear simple document and was guided by Kim the whole way, she is also relatable and listens which of course makes things so much easier, thank you Kim!"
We responded:
"Wify, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Kayla Polanco

February 18, 2026

5  out of  5
rating by Kayla Polanco
"Very helpful thanks for your patience, explains everything step by step."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent James Demmer’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Port Jervis ."
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Kim H

February 16, 2026

5  out of  5
rating by Kim H
"I have been working with this office for car insurance for about 3 months now. They really care about client satisfaction and have been so patient with my many questions. I highly recommend this office."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Heather Alwine

February 12, 2026

5  out of  5
rating by Heather Alwine
"I have nothing but great things to say about James Demmer State Farm in Port Jervis. Kim just helped us to secure a life insurance policy for our son, who is just learning to drive, and made it so simple. She answered all of our questions and made the process quick and easy. James Demmer State Farm has been handling our insurance for the past few years and it is the best insurance agency in Port Jervis, hands down. Whether it’s working with Kim for a special life insurance policy, or a quick call or text over to Shawn or Tracie Ann for questions or assistance, we have always gotten professional, knowledgeable, and friendly service."
We responded:
"Thanks so much for the fantastic rating, Heather! We are so glad you had a positive experience with us here on State Farm Agent James Demmer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Tom Smith

February 6, 2026

5  out of  5
rating by Tom Smith
"Shawn was extremely helpful, very informative and very professional I would highly recommend Shawn and State Farm for your all of your needs Extremely satisfied with his service,"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent James Demmer’s Team. "
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Noelle Sherer

February 5, 2026

5  out of  5
rating by Noelle Sherer
"James Demmer's office is, simply said, the best. Shawn, Tracie and all the staff are great to work with. Very knowledgeable and accommodating. They made my switch so easy. Highly recommend"
We responded:
"Noelle, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent James Demmer’s Team here in our Port Jervis office. "
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justin

February 4, 2026

5  out of  5
rating by justin
"Our Agent was Shawn Neely. We had an excellent experience working with Shawn. Shawn definitely went above and beyond helping us acquire and obtain the proper insurance we needed. He was proactive, attentive and very knowledgeable making sure everything we needed for our specific needs were met. He was very prompt and incredibly easy to work with regarding and addressing all our needs and concerns. Shawn has always responded right back to us whenever we have called when we’ve had questions. We genuinely appreciate his excellent service and would and will highly recommend Shawn to anyone we know."
We responded:
"Wow, thank you for the 5-star review, justin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jessica J

February 4, 2026

5  out of  5
rating by Jessica J
"Our agent was Shawn Neely. He is very Dialed in, Very thorough, and is very patient making you feel at ease and makes sure you are not feeling rushed. You are able to take all the time you need to understand everything that's going on.. Shawn was very patient, understanding, knowledgeable and was very caring about our specific needs for our policies. We are very Thankful to have Shawn as our Starefarm agent and highly recommend him to anyone looking for Auto insurance, House insurance, life insurance, health insurance, ect. Shawn will definitely lead in you in the right direction and help you get the policies you actually want and need. Thankyou Shawn."
We responded:
"Thanks so much for the fantastic rating, Jessica! We are so glad you had a positive experience with us here on State Farm Agent James Demmer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Carrie Vandervort

February 3, 2026

5  out of  5
rating by Carrie Vandervort
"I was told I couldnt get a better rate than what I already had and Kim Ward from state farm in port jervis gave me for than just a better auto insurance rate, I got a great package deal with 5 different policies for myself and my kids. They pull miracles there!!! Thanks Kim for your help."
We responded:
"We appreciate your review, Carrie. We are so happy that you had such a wonderful experience with State Farm Agent James Demmer’s Team here in Port Jervis ! "
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Nelson Woods

February 3, 2026

5  out of  5
rating by Nelson Woods
"Shawn was the absolute best! Made the entire process as simple as possible. Very fast and efficient!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Sherub Chozom

February 2, 2026

5  out of  5
rating by Sherub Chozom
""Julio was fantastic! 🚗💪 He helped me understand my auto insurance coverage and found ways to save me money. Knowledgeable, patient, and super helpful - highly recommend working with him! 🙏" there is is more than 5 stars, I would have rated for him. Thank you"
We responded:
"Sherub, thank you for your wonderful review of State Farm Agent James Demmer’s Team! Sherub, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent James Demmer’s Team! "
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Jacqueline

January 30, 2026

5  out of  5
rating by Jacqueline
"I had the pleasure of speaking with Traci Ann today in order to complete an auto-payment that didn't process correctly. She was patient, understanding and efficient in resolving the matter for me. Her communication was relaxing to me because I am 70+ and I tend to get nervous when dealing with technical difficulties. Thank you Traci for displaying a spirit of excellence in your professional performance!"
We responded:
"We appreciate your review, Jacqueline. We are so happy that you had such a wonderful experience with State Farm Agent James Demmer’s Team here in Port Jervis ! "
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makayla terwilliger

January 29, 2026

5  out of  5
rating by makayla terwilliger
"Julio was amazing! I was very stressed at getting what I needed and he made the process so easy and affordable! Very thankful!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Port Jervis to know that you had such a wonderful experience with us here on State Farm Agent James Demmer’s Team. Thank you so much for the 5-stars, makayla! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent James Demmer’s Team anytime. "
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Vicki Brown

January 28, 2026

5  out of  5
rating by Vicki Brown
"Spoke with Traci Ann concerning a notice I recognize in the mail about my account being canceled. She had me send her photos of said notice, which I did and she got back too me right away with very professional information concerning such. She did a great Job!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent James Demmer’s Team. "
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A.H. Verge

January 28, 2026

5  out of  5
rating by A.H. Verge
"This was our first time working with State Farm insurance. I can’t be more satisfied with the results. I can recommend them to everyone."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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matthew

January 26, 2026

5  out of  5
rating by matthew
"Great service with switching insurance from my old car to my new one. Very friendly and helpful."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Sheila Rebecca

January 23, 2026

5  out of  5
rating by Sheila Rebecca
"I had an excellent experience working with Julio at State Farm. Julio went above and beyond to help me secure the proper insurance coverage for my boyfriend’s 40th birthday party. Even with tight time constraints, he was proactive, knowledgeable, and incredibly attentive, making sure everything was handled correctly and efficiently. The level of professionalism and courtesy he showed throughout the entire process truly stood out. Because of the trust he built, I also decided to move forward with a rental insurance policy through his office. I highly recommend Julio to anyone looking for reliable, responsive, and top-tier insurance service."
We responded:
"Thanks so much for the amazing review, Sheila! We really appreciate your support here in Port Jervis . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent James Demmer’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Port Jervis . "